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Make money work for you. Plug into the pulse of online banking sites.
From online banking to credit cards, loans to mortgages, we pick 12 websites for each category helping you make the right decision for the right reasons.
Banks Credit Cards-TOP
American Express
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7.5
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American Express is a payments and travel company that provides charge and credit payment card products, and travel-related services worldwide. It operates in two groups, the Global Consumer Group and the Global Business-to-Business Group. American Express operates in over 130 countries around the globe.
Online Services: 6/10
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Just what services does this online credit card site offer? Can customers log-in to accounts and check balances, statements, pay bills, top-up, use pre-paid services and transfer money? If so, how easy is it to do?.
So many Choices

American Express offers its clients multiple options in Personal Cards, Travel, Small Business, Corporations, Merchants and Gift Cards. But that’s only the beginning because there are a whole range of online services provided by Amex with demos, credit card activation services and a wealth of online resources.
Navigation : 9/10
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How easy is it to navigate around the site? We tried and tested it out and graded..

You can click on the choice of category you prefer and within seconds you’re transferred to your desired location. It’s smooth sailing with lots of high-resolution Amex online credit card images and some of the most beautiful backdrops and color schematics. They really outdo themselves in their navigation and site design.
Site Security: 8/10
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How is this site protected? Is there information on site security? Does the site use firewalls or other measures? How does it protect from fraud or online identity theft? We read the small print so you don't have to..

We particularly liked their fraud protection guarantee which states that clients won't be held responsible for any fraudulent charges when they use their American Express Card. No fine print, no deductible - just pure protection so clients can shop with confidence anywhere, online or off. The website also uses 100% failsafe encryption technology to safeguard client information.
Rewards : 6/10
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What rewards are offered to online customers? Is there a reward club or reward programs? If so, what do they offer deals on - flights, insurance or other products? We breakdown the deals and evaluate the rewards on offer. .
American Express is renowned globally for their extensive rewards program. Clients can earn one point for virtually every dollar they spend. There is no limit to the number of points you can earn. Points have no expiration date.
Make your life happening!
Innovation : 7/10
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Why is it different to other credit card sites? We graded on originality and innovation..
Among others, American Express revolutionized the revolving credit card business in 1999 with the introduction of Blue, the first wide-scale rollout of smart cards in the United States. Now, American Express introduces Blue Cash from American Express, a line extension of the Blue brand that offers a cash rebate of up to 5 percent. They continue to lead the way.
Privacy : 7/10
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Is this site safe? Does the site protect my personal information? Is the privacy policy easy to find? Will this site bombard me with emails or share my details with other providers? Is this site recommended or verified by a regulator?.
American Express or its vendors collects personal client information including PII that clients provide, such as during their registration as a user or their application for a product or service. But there is a choice to provide this by not registering. They automatically collect the client IP Address.  And they use cookies and web beacons to track your browsing habits. That’s a little too much for our liking.
Social Options : 8/10
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How interactive is this site? Is there a Facebook Group? Twitter? RSS feeds? Linked In? Forum? We found out..
We could not locate anything in this category so they scored a zero here.
Support : 8/10
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Can you contact the site with queries? This grades the email support, live chat and telephone contacts available to users..
American Express is jacked in this area. They provide a full range of support information. This includes phone numbers, e-mail, mail addresses and frequently asked questions (FAQ) and their response times are fast and reliable.

 
 
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Total Ranking:
7.00/10
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There is a wealth of credit card companies out there offering online services. We have evaluated the online services of the major credit card websites so you know where to go. Here is our selection for Credit Cards..
Total Rank
Email Support
Telephone Support
Number of Pages
Online Services
Navigation
Site Security
Rewards
Innovation
Privacy
Social Options
Support
Email Support
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All (5 years)
 

Web Address: www201.americanexpress.com
Country: US
Parent Company: Ameriprise Financial, Inc.
Launched: 1850
Category: Credit Cards

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Web Address: www201.americanexpress.com
Country: US
Parent Company: Ameriprise Financial, Inc.
Launched: 1850
Category: Credit Cards

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